Porto Santo Line - FAQs
Please feel free to contact us directly in case you need any further information.
In the packages with vehicle, why is the vehicle driver only allowed to enter throught the ship´s car deck?
The reasons why passengers should get out of the vehicle before it boards Lobo Marinho’s car deck are:
a) Safety - to minimize the simultaneous presence of passengers and vehicles moving on the Car-Deck;
b) Time wasted while parking - if all vehicles boarded with all their occupants, the parking area would become overcrowded, making it impossible for the ship´s cargo to board without delays.Where can I take the ship to Porto Santo?
In Madeira Island the ferry boat "Lobo Marinho" leaves from the south dock of the Harbour of Funchal.
In Porto Santo, the ferry leaves from the south dock of the Harbour.
What kind of Fares do you sell?
We sell tickets of various prices to cover different demands. The prices depend mainly on the season, the number of persons travelling and the period that you plan to stay at the destination.
There are 1st Class and Tourist Class, both with a 50% reduction for children aged 5 to 11. Tourist class costs less for the return trips on a different day (under 24 hours). [ Prices ]There also are special fares based on combinations of passenger and vehicle, passenger with hotel and passenger with vehicle and hotel. [ Packages ]
Can I book?
Where can I buy my ticket?
Can I change my trip?
How can I pay for my tickets?
- Check;
- Credit card;
- ATM;
- Cash;
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In the Buy Online option, tickets must be paid by credit card.
What vehicles do you transport?
We transport all types of vehicles: from light passenger, combined light goods with passenger, light goods, heavy goods, heavy passenger, motorcycles, motorcycles, 4-wheel ATV, jet ski and bicycles. They are subdivided into classes, according to the particular characteristics of each vehicle. The transport is charged according to the class of vehicle.
Are there cabins for hire on board?
As our trips take only approximately 2h10 in duration, we do not cater for this service.
What special packages are available?
Can you book the hotel?
Yes. We can book package trips, including accomodation with a stay at the following hotels:
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Praia Dourada***, Torre Praia**** e Luamar****.
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We have combined packages for passengers and hotel and/or passengers, hotel and vehicle. Our packages with hotel, always include the trip, and it cannot be sold separately. To buy your ticket combined with hotel and/or vehicle transport, you should go directly to our offices or buy online.
Are there facilities for disabled passengers?
What time must I arrive for boarding?
Do I need to show any identification document (I.C. passport)?
Is there any restriction on the number of seats?
Yes. The ship's capacity is 1153 passengers.
What happens if I miss the boat?
What happens if my trip is cancelled?
What is the advantage of travelling in 1st Class?
How long is the trip?
Is there any discount for children?
Can I travel with my pet?
Yes. You can travel with your Pet. However, in the passengers area the presence of animals of any kind is forbidden . Animals must travel in a specific area reserved for this purpose or, in case you travel with your car, inside the vehicle.
Why do you need to know the names, age and sex of all of the passengers?
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